Management Statement of Policies
The success of any company depends on its ability to meet the requirements and expectations of its customers and stakeholders. Our efforts are focused on the effective management of processes affecting the quality of services offered, the protection of the environment and the provision of information and cyber security as prerequisites for achieving significant profitability in the conduct of our core business.
Our main commitments
1. Quality of services
We ensure that all processes related to recycling and preparing IT equipment for re-use are carried out in accordance with ISO 9001 quality standards. Our aim is to provide a consistently high level of customer service, and to meet our customers’ expectations in terms of professionalism and efficiency of service.
2. Environmental responsibility
In our activities we strictly comply with the environmental requirements set out in the ISO 14001 standard. We are dedicated to minimizing the environmental impact of our operations by implementing sustainable practices that include equipment reuse, recycling and proper waste disposal. Our goal is to contribute to e-waste reduction and resource conservation.
3. Information Security
We recognize the importance of information security and are committed to implementing strict controls over all processes related to data destruction. We adhere to the highest standards of information security, ensuring the complete destruction of sensitive data in accordance with ISO 27001.
4. Legal responsibility and compliance
All our activities are carried out in compliance with the current regulatory requirements of national and international legislation related to e-waste management and environmental protection. We ensure compliance with regulatory requirements and maintain constant control over our operations to meet all legal norms and standards.
Commitment of the Manager
As the head of the company, I am committed to providing all the necessary resources to meet the set objectives and outlined policy relating to the maintenance and improvement of the system.
Tenyo Tenev, Manager of IT Solutions Ltd.
Sofia, 20.3.2024
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