Frequently Asked Questions

We recycle a wide range of IT equipment – laptops, computers, servers, monitors, printers, smartphones and tablets – working or not. We accept old equipment from large corporate clients, smaller organisations including budget organisations and individuals.

We buy laptops, computers, servers, monitors, smartphones and tablets. They must meet certain requirements (models, age and condition) for us to buy them. We only buy IT equipment from corporate customers.

The procedure for buying IT equipment is quick, easy and convenient. Here’s how it works:

1. To get started, contact us using the contact form on the website or by phone. Our team will help you provide the necessary information about the devices you want to sell. Based on this information, we will estimate the value of your equipment.

2. Offer.

3. Acceptance.

4. Redemption.

5. Processing. All data will be deleted and measures will be taken for recycling and reuse.

Don’t hesitate to contact us to start the process of buying your IT equipment!

The value of your equipment depends on the make, model, condition and market value at the time of valuation. After receiving your inquiry, we will analyze the devices and make an offer for its purchase.

For more information on the buyout procedure, please do not hesitate to contact us.

In some situations we can accept your equipment free of charge. Free pickups depend on several factors: your location and logistical constraints (accessibility, parking, stairs, etc.), quantity or volume of equipment, age and type of equipment (computers, printers, copiers or phones), presence of hazardous waste such as batteries, ink or toner cartridges. Please call us on +359 899 988977 for more information.

Buyout is the process where we purchase your old or unwanted IT equipment for a fee. This process involves assessing the device, offering a price and finalising the deal.

ITAD stands for information deletion and asset management. In this sense, ITAD services represent a comprehensive solution for the secure and environmentally sound management of unwanted IT equipment after it has been purchased. These services include data wiping, asset management, recycling and device refurbishment.

So, the buyout only applies to the sale of your equipment. ITAD services provide processes and services to ensure data security, environmentally sound waste management, and maximizing value from equipment.

The disposal process of IT equipment is carried out with a high degree of security and attention to data protection and the environment. It usually involves the following steps:

1. Before proceeding with destruction, ensure that all data on the device is deleted or destroyed in a reliable manner. This may include the use of specialized data erasure software tools or physical destruction of stored information.

2. Physical destruction. This may include shredding, chunking, or depolarization of the device components, ensuring that they cannot be recovered or reproduced.

3. Recycling of materials. This includes metals, plastics and other materials that can be used to make new products.

The IT disposal process is carried out in strict compliance with data protection and environmental legislation and standards. It ensures that the information is completely secure and that environmental effects are minimised.

Recycling information technology has many benefits for both the environment and society as a whole:

1. Environmental protection.

2. Energy saving. This helps reduce greenhouse gas emissions and other harmful substances associated with production.

3. Recycling allows the reuse of valuable materials such as metals, plastics and glass, reduces the extraction of raw materials and helps conserve the planet’s limited resources.

4. Data protection.

5. Supporting the social economy.

Recycling IT equipment is a key process for sustainable resource management and environmental protection, providing benefits to society and the economy.

Our priority is to ensure that your data is fully protected during the redemption or disposal processes. All our processes are strictly regulated and comply with legal requirements and data protection standards.

When buying the equipment, we always ensure professional wiping or destruction of all data on the device using reliable methods and software tools. In the event that the equipment cannot be recovered, we physically destroy it in a manner that ensures the information is permanently erased.

We use certified and approved methods and equipment for the destruction processes, which ensures complete security and protection of your data. Our experts are trained to operate with a high standard of professionalism and discretion, ensuring your personal information is protected in its entirety.

At every stage of the tech process, your privacy and data are our focus, and we do everything we can to ensure their complete safety and security.

Yes, of course! We offer the opportunity to buy large quantities of IT equipment. Whether you’re part of a company, institution or other type of organization that has a large number of unwanted devices, we’re here to help.

To get a quote for buying large quantities of equipment, simply send an enquiry via the button below or phone 0899 988977. Our team will analyse your needs and offer a tailored solution to meet your requirements and expectations.

With our flexibility and efficiency, we are ready to handle large volumes of equipment while providing you with competitive pricing and professional service. Don’t hesitate to contact us to find out how we can help you buy your unwanted IT equipment.

We accept a wide range of IT equipment: laptops, computers, servers, monitors, smartphones and tablets and we are here to help.

We accept devices from a variety of manufacturers and models including Dell, HP, Lenovo, Apple, Samsung and many more. Regardless of the age or condition of your devices, we will evaluate them and offer a fair estimate.

If you have any questions about a specific type of IT equipment you would like us to purchase, please contact us and our team will provide you with the information and assistance you need. We are here to provide you with an easy and convenient way to get rid of unwanted equipment and get a fair wage for it.

Our environmentally friendly approach to IT processing is a key part of our business and values as a company. We are committed to environmental protection and sustainable use of resources.

Our company follows strict waste management standards and the 3R principles: waste reduction, reuse and recycling. Every part of the machinery handling process is carefully planned and executed with a view to reducing adverse environmental impact.

To achieve this environmentally friendly approach, we use advanced technologies and methods to recycle the materials we work with. We apply the latest standards and industry best practices to ensure high quality and environmentally responsible processes.

In addition, we actively seek to raise public awareness of the importance of sustainable IT management. We encourage recycling and reuse practices in the community.

Our mission is to help create a cleaner and healthier environment for future generations.

The process of testing purchased equipment is a key step in our business that ensures the quality and functionality of every product purchased. All the devices we accept go through rigorous inspections and testing before they are put back on the market.

Our specialists carry out a careful examination of every element of the technique: hardware, software and appearance.

During the testing process, necessary repairs or component replacements are also made to ensure the unit is in excellent working order. After successful testing, the product is prepared for sale and offered to customers with a 100% guarantee of quality and functionality.

We are utmost committed to providing high quality and reliable product services. We always strive to provide the market with only devices that meet the highest quality and performance standards.

Yes, it is important that you delete your personal data and information from the devices before we redeem them. This is an important step for your own security and to prevent unwanted access to your personal data.

Of course, if agreed in advance, we can also undertake the pre-deletion, but this must be very clearly described in your brief.

Although our specialists endeavour to ensure that all data is erased using specialist software applications, we recommend that each customer completes the data erasure procedure before handing over their device.

For your convenience, we can provide you with instructions on how to wipe data from different devices or even help you with the process. If you need any help or advice on this matter, feel free to contact our team who are ready to help.

The buyout process depends on several factors, such as the number and type of devices you want us to buy, as well as our team’s current workload.

This process can usually be completed within a few working days. This includes the time to evaluate the devices, test, offer a quote and accept the deal.

In the event that there are specific requirements or bottlenecks that may affect processing times, our team will notify you of any potential delays and work with you to facilitate the process.

We value your time and strive to offer a fast and efficient service while ensuring high quality and professionalism at every stage of the transaction.

Our policy regarding the redemption of damaged or unused devices is to accept them for inspection and evaluation regardless of their condition. However, the value of redeemed devices may vary depending on their condition and functionality.

If your device is damaged or unused, our specialists will evaluate it and offer a fair price for it in accordance with market standards and current pricing conditions. Each case is considered individually, taking into account all factors that may affect the value of the device.

If you have more questions or would like to get an estimate on your damaged or unused device, feel free to contact us. Our experts are available to advise you and suggest the best solution for you.

Our location for the acceptance of purchased equipment is located at. We are located at our shop. Opening hours for visits are from Monday to Friday, from 9:00 to 17:00.

It is recommended that you contact us in advance to clarify the details and arrange a convenient day and time for the delivery of the device. If necessary, we can also arrange to collect the equipment outside normal working hours, after a pre-arranged time.

For further information and if you need any assistance, please do not hesitate to contact us. Our team is on hand to assist you and provide the help you need.

Yes, we offer services for the removal and transportation of large quantities of IT equipment. Our company has a dedicated team that can organise and carry out a professional removal of the devices from your office or warehouse.

To get more information about our removal and transportation services, please contact us and our team will provide you with a personalised consultation and quote tailored to your needs and requirements.

Our company attaches great importance to environmental protection and is committed to the principles of sustainable development. Therefore, every step of the process of processing the adopted equipment is carried out with attention to its environmental impact.

When handling IT equipment, we follow all relevant legal and regulatory requirements for environmental protection. All materials that cannot be recycled are handled in an environmentally friendly manner, with minimal impact on nature.

Our recycling and waste management processes are strictly controlled and monitored to ensure that every activity is carried out to the highest environmental standards.

If you have any further questions about our environmental policy, please do not hesitate to contact us. We are ready to provide you with additional information and assure you of our commitment to the environment and our future generation.

Yes, we provide documentation for all purchased devices as well as a technical description of their condition. Each customer receives a detailed report or certificate for the devices that have been purchased from us.

The technical documentation includes information on the model, serial number and main characteristics of the device. In addition, we provide information on the condition of the device, including any observations or defects we have found during testing.

Our goal is to provide transparency and trust to our customers by providing them with complete information about the devices they have purchased. If you require any further information or specific documentation requirements, please do not hesitate to contact us. Our specialists are available to help you.

We offer flexible payment options for our IT recycling and buy-back intake to meet our customers’ needs. We provide payments in the following ways:

1. Cash.
2.Bank transfer.

Our goal is to make the checkout process easier for our customers and provide convenience and safety. If you have specific requirements on how to pay, please contact us to discuss the best option for you.

Yes, it is possible to negotiate the price of the purchased equipment depending on its condition and quantity. Our company strives for good cooperation with our customers and we are ready to discuss individual price conditions depending on the specific circumstances.

In the case of large quantities or if the devices have specific features, we can offer customized price quotes that reflect your exact needs and requirements.

To discuss negotiation options and get a customized evaluation of your IT equipment, please contact us. Our specialists will be happy to help and offer the best solution for you.

Our priority is to protect the privacy and confidentiality of our customers. When processing purchased equipment, we use strict security measures and comply with all legal requirements for the protection of personal data.

All data contained on the accepted devices shall be subjected to an erasure and destruction process in accordance with high security standards. We use professional software tools and methods to ensure all data on the devices is erased.

In addition to this, we provide physical protection for our sites and use controlled processes to access information systems. Our employees are trained and knowledgeable about the importance of data protection and follow all required confidentiality procedures and guidelines.

If you have any further questions about data protection or confidentiality in the processing of purchased equipment, please do not hesitate to contact us. Our experts are available to provide you with detailed information and reassure you of our data protection practices.

The process of recovering adopted IT equipment begins with a thorough assessment of each device. Our skilled technicians inspect for potential damage and defects, as well as compliance with safety and quality standards.

The devices are then subjected to a professional cleaning process and replacement of faulty parts and components as necessary. The software part is updated and configured for optimal performance.

Reconditioned equipment undergoes a number of tests and a quality check to make sure it is in excellent condition and functioning properly. Once the machinery is fit for re-use, it is ready to be made available to customers with a guarantee of quality and reliability.

Our goal is to provide high quality, reliable products to our customers while reducing our environmental impact through the reuse of IT equipment. If you have any further questions about the remanufacturing or refurbishment process, please do not hesitate to contact us. Our experts are here to help.

Our terms and conditions for partnerships with other companies or organisations for the purchase of large volumes of IT equipment are flexible and are applied individually depending on the specific requirements of each partner.

We value every opportunity for collaboration and are willing to consider all partnership proposals with an open and flexible approach. Our goal is to facilitate the IT purchasing process and provide high quality service to our partners.

For more information on our partnership terms and procedures for bulk IT equipment purchases, please contact our Corporate team. We will be happy to review your needs and suggest the most appropriate solution for you.

Yes, we support community and charitable initiatives through our equipment buy-back programs. We believe in the importance of social responsibility and strive to contribute to the betterment of society and the environment.

We actively seek opportunities to collaborate with NGOs, charitable foundations and other institutions that address social and environmental issues. Through our equipment buy-back programs, we provide the opportunity to donate funds or equipment to support community or charitable initiatives.

If you are interested in joining such an initiative or have a proposal for partnership in this regard, please contact us. We will be happy to consider your ideas and work together to achieve our common goal of supporting society and the environment.

Our policy regarding the handling of batteries and other harmful materials contained in IT equipment is in strict compliance with all applicable environmental and waste laws and regulations.

When we accept a piece of equipment for purchase, we perform a detailed inspection and examine all components, including batteries and other potentially harmful materials. If the equipment contains such materials, they are handled according to specific procedures to protect the environment and human health.

We strive to ensure the safe and environmentally sound management of all materials contained in purchased equipment by providing proper handling and recycling. All processes are carried out with attention to the highest standards of environmental responsibility and legal compliance.

Yes, we carry out regular training and awareness campaigns aimed at our customers and the public relating to the appropriate disposal and recycling of IT equipment.

Our training programs include information on the importance of proper IT waste management, as well as instructions on how to properly separate and recycle equipment.

We also organise awareness campaigns that aim to raise public awareness of e-waste issues and encourage sustainable practices for the end-of-life management of equipment.

Our goal is not only to provide IT buy-back services, but also to contribute to the education and awareness of the public on issues related to environmental protection and sustainable development.

Our policy on environmental protection and sustainability is essential to us. When processing purchased machinery, we strive to reduce our environmental footprint and contribute to environmental protection in several ways:

1. Recycling and refurbishment. This helps to reduce waste and reduce the burden on the environment.

2. Data Security.

3. Effective waste management.

4. Investment in green technologies: We continue to invest in green technologies and innovations that reduce the energy consumption and carbon footprint of our operations.

With our sustainability and environmental policies and practices, we are committed to striking a balance between buying IT equipment and respecting the environment.

Our risk management and information security strategy is essential to us. When processing the purchased equipment, we use the latest and most secure methods to protect data and minimize the risk of information compromise. Here are the measures we apply:

1. Secure data erasure.

2. Physical destruction of data media.

3. Strict access management procedures.

4. Certified partners and standards.

With our risk management and information security strategy, we are committed to protecting our customers’ data and preventing any potential threats to their security.

Our company has always strived to be an active participant in society and to fulfill its social responsibility. We have the following policies and practices within our machinery purchasing activities:

1. Supporting community initiatives.

2. Partnership with NGOs.

3. Educational programs.

4. Promoting recycling opportunities.

Social responsibility and community interaction are at the core of our business, and we continue to look for ways to improve people’s lives and protect the environment.

Yes, we offer the possibility of customized offers and programs for corporate customers who provide large volumes of IT equipment for buyout. We understand that the needs of our corporate customers can vary depending on their business model, the industries they operate in and their specific requirements. Therefore, we are ready to tailor offers that meet their specific needs and preferences.

Our programs for corporate clients include:

1. We offer flexible pricing for large volumes of equipment, taking into account the specifics of the business, volume and locations of the equipment.

2. Customized services.

3. Long-term partnerships.

Our goal is to provide our enterprise customers with customized solutions to help them effectively manage their decommissioned IT equipment and achieve their business goals.

Our company pays serious attention to the security and protection of our customers’ data. In the event of an incident or security issue with a processing technique, we follow strict procedures and response protocols to ensure the situation is resolved quickly and efficiently.

The response procedure includes the following steps:

1. Incident Notification and Assessment. The incident is evaluated and analyzed to determine its severity and possible consequences.

2. Isolate the problem: If possible, isolate the problem to prevent it from spreading and keep other systems and data secure.

3. Incident response: a dedicated team responds to the incident, implementing the necessary measures to manage and deal with it.

4. Reporting and communication. A detailed explanation of the causes and consequences of the incident and the protective measures taken is provided.

5. Study and improvement. Our procedures and policies are reviewed and updated to improve security and protect customer data.

Ultimately, our goal is to provide the maximum level of protection and trust to our customers by responding quickly and effectively to all potential security threats.

Yes, we proactively liaise with regulators and standards organisations to ensure compliance with legislation and best practice in IT governance.

Our company regularly monitors current legal requirements and regulations related to the handling and management of information technology. In cooperation with regulatory authorities and standards organizations, we strive to ensure full compliance with all applicable rules and regulations.

We maintain active relationships with authorities such as the Data Protection Commission, IT agencies and other competent institutions that help us to stay up-to-date and implement best practices in the field of data protection and information security.

Our commitment to legislative compliance and best practice is fundamental to us and forms an important part of our mission to provide a high quality service to our clients.

Yes, we offer truly personalised services and advice to help our customers through the process of buying or managing their unwanted IT equipment.

Our experts will be happy to contact you and provide you with individual advice tailored to your specific needs and requirements. Depending on your goals and preferences, we can offer solutions to optimize your IT purchasing or management process.

You can expect a personalised service to meet your specific requirements and help you achieve the results you want. Don’t hesitate to contact us for more information and for a consultation on the issues that interest you.

Yes, as a reputable electronics recycling company, we provide recycling or data destruction certificates that can be valuable for your business’s compliance records and for audit purposes. We issue data destruction certificates and can document the entire process if needed. We can customize reporting and certificates to meet your internal needs.

Recycling electronics reduces the environmental impact associated with e-waste. It helps conserve natural resources, reduces energy consumption and minimizes greenhouse gas emissions associated with the production of new electronics. Statistically, 80% of electronics find their way into waste streams. Every warrant we process generates an environmental footprint certificate for your records.

Absolutely, we are just a phone call or email away. Fill out the “Request a Drop-Off” form and we’ll get back to you as quickly as possible.

We’ve created a comprehensive program to help your business measure the environmental and social impact of your electronics recycling efforts. This program can be shared with your entire team and has proven to be a great tool for building culture, sustainability reporting metrics, and brand equity strategies.

Keeping records and accountability for recycled electronics can be helpful to document and track your organization’s environmental and regulatory compliance efforts. With our services, you can focus on what you do best and delegate the rest to us. You can get detailed reports from us that will free you from the effort of taking on such a daunting task.

Because this is an excellent opportunity to save your time, protect your business and personal information in a secure way. Recycling old electronics is essential for organizations in promoting environmental sustainability, complying with regulations and demonstrating corporate social responsibility. It helps prevent hazardous materials from being disposed of in landfills and conserves valuable resources.